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Terms and Conditions That Protect Your Play

When you open an account with cece188, you're entering a straightforward agreement.

Account RegistrationPayment MethodsWithdrawal RulesData SecuritySupport Access

How Our Terms Cover You

cece188 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms define what happens when you deposit, how we verify your identity before withdrawals, and the steps we take to keep your account secure. You agree to play where local law permits, and we reserve the right to suspend accounts that breach local regulations or

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show irregular activity. Deposits via DANA, OVO, GoPay and QRIS are subject to your bank's own terms; we process them immediately, but clearing times depend on your payment provider. Withdrawals require identity verification and are processed within two business days. Your account remains active as long
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as you comply with our rules and local law. If you request account closure, we'll settle any balance and archive your data according to local data-protection law. We don't share your payment information with third parties outside of payment processing, and all transactions are encrypted end-to-end.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET IN TOUCH

Contact Us About Your Account or Terms

Live Chat Reach our support team via the chat widget inside your account lobby. Available during peak hours 10 AM to 11 PM Indonesia Standard Time, seven days a week.

Email Support Send account questions or disputes to our support email. Responses arrive within 24 hours on business days. Include your account username and a brief description of your inquiry.

In-Lobby Help Open the Help section from the main menu when logged in. You'll find answers to common questions about withdrawals, deposit holds, and term changes. Direct escalation buttons route urgent issues to our compliance team.

HOW WE PROTECT YOU

Data, Security, and Your Rights Under Our Terms

Data Retention

We keep your account data for seven years after closure to comply with local financial regulations. You can request a copy of your data in plain-text format by emailing our support team.

Account Security

Two-factor authentication is optional but recommended. Your password is hashed with SHA-256 encryption. If you suspect unauthorised access, contact support immediately and we'll freeze your account pending investigation.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. No third-party tracking cookies are placed without your consent. You can disable non-essential cookies in your account settings.

Withdrawal Verification

Before your first withdrawal, we verify your identity using your deposit payment method or by requesting a government ID photo. This step protects against fraud and complies with local anti-money-laundering rules.

Your Account Rights

You can view your full transaction history, download monthly statements, and request corrections to personal details from the Settings menu. Account suspension appeals can be lodged within 30 days of suspension notice.

Policy Changes

We notify you of material changes to these terms via email and in-lobby banner at least 14 days before they take effect. Continuing to use your account means you accept the updated terms.

What Players Ask About Our Terms

Your account stays open and your balance remains intact. We don't charge dormancy fees or close inactive accounts. You can log back in anytime. However, if you've requested Account closure, that restriction stays in place until the exclusion period ends.

Yes; you must be of legal age where local law permits. During registration, you confirm your age. If we discover an underage account, we'll close it and return any balance to the original payment method used for deposits.

No. Multiple accounts per person breach our terms. If we detect duplicate accounts using the same email, phone number, or payment method, we'll merge or close the secondary accounts and may suspend the primary account pending review.

Minimum withdrawal is Rp 50,000. Maximum daily withdrawal is Rp 100,000,000. Limits reset at midnight Indonesia Standard Time. Contact support if you need a temporary increase for a specific withdrawal.

We process withdrawals within two business days after identity verification. Actual funds arrival depends on your bank or DANA, OVO, GoPay provider. QRIS transfers usually show within minutes; bank transfers may take up to one business day.

Contact support with your transaction ID and a description of the issue. We investigate within 7 business days and respond with findings. If we've made an error, we'll reverse it immediately. If your bank declined the deposit, we'll refund it to your original card or wallet.

Yes. Go to Settings, select Close Account, and confirm. We'll settle any remaining balance within five business days. Your data is retained for seven years per local law. You can reopen an account later by registering again with a fresh email address.

Terms and Conditions That Protect Your Play

Contact Us About Your Account or Terms

Data, Security, and Your Rights Under Our Terms

Data Retention

Account Security

Cookie Policy

Withdrawal Verification

Your Account Rights

Policy Changes

What Players Ask About Our Terms

01 What happens to my account if I don't log in for six months?

02 Are there age restrictions to open an account?

03 Can I have more than one account?

04 What's the minimum and maximum withdrawal amount?

05 How long does a withdrawal take after I request it?

06 What happens if I dispute a withdrawal or deposit?

07 Can I request a permanent account closure?

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